Help center
Frequently Asked Questions
Since 2002, Green Plus Industries has designed and engineered tools that makers, workshops and factories trust to get the job done — beautifully, and for a lifetime.
Yes. We ship worldwide with tracked courier services. Delivery times and duties are calculated at checkout, and bulk/wholesale orders qualify for freight discounts — just request a quote.
All hand tools carry a lifetime warranty against manufacturing defects. Power tools include a 3-year warranty (2 years on batteries). If anything fails under normal use, we repair or replace it free.
Absolutely. Use the Request a Quote page, email sales@greenplusindustries.com, or message us on WhatsApp. We respond within one business day with tiered pricing based on quantity.
In-stock items ship within 24 hours on business days. You'll receive a tracking number the moment your order leaves our warehouse.
We accept all major credit and debit cards, PayPal, bank transfer, and Buy Now Pay Later options. Business accounts can request net-30 invoicing on approved credit.
Unused items in original packaging can be returned within 30 days for a full refund. If a tool is faulty, we cover return shipping and send a replacement immediately.
Yes. Every product page lists the recommended skill level, and our blog is packed with beginner guides. Our support team is happy to recommend the right starter kit for your craft.
Still Have Questions?
Our maker-support team is ready to help with product advice, orders and after-sales care.
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More Ways We Help
Four principles guide our design, sourcing and service — every single day.
Order Tracking
Every order ships with a tracking number emailed the moment it leaves our warehouse.
Track an orderWarranty Claims
Lifetime warranty on hand tools, 3-year on power tools. We make claims painless.
Start a claimBulk Pricing
Trade buyers, schools and teams save up to 30% with custom volume quotes.
Request a quote